Notice of Privacy Policy 

Protecting your private information is our priority. This Notice of Privacy applies to www.docturnalhealth.com and Docturnal Health and governs data collection and usage.

Docturnal Health are the operators of www.docturnalhealth.com. For the purposes of this Privacy Policy, unless otherwise noted, all references to Docturnal Health include www.docturnalhealth.com and Docturnal.

The Docturnal website www.docturnalhealth.com is a Telemedicine Service Website (“Site”). A Telemedicine Website is a website that enables healthcare providers to assess or evaluate, diagnose and treat patients over the internet using synchronized audiovisual technology.

By using the Site, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, we collect personally identifiable information and personal health information, such as your:

Real First and Last Name

Date of Birth

Mailing Address

E-mail Address

Phone Number(s),

Personal Health issues

Payment Information

Driver’s License Number,

Other government issued ID’s,

Credit or Debit card information to pay for services

Photos of you or dependents children that are supervised under your account and Other personal information which may be necessary to

provide you service through the Site.

If you purchase services through the Site, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include:

  1. registering for an account on our Site;
  2. entering a sweepstakes or contest sponsored by us or one of our partners;
  3. signing up for special offers from selected third parties;
  4. signing up for special offers from selected third parties;
  5. submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To this end, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future for such services that you registered for.

How we use your Personal Information

We collect and use your personal information to:

  • Operate the Site and deliver the services you have requested through your online account.
  • Register and maintain your account
  • Track administration of care coordination transactions and initiation of services you request
  • Develop care coordination services for you
  • Provide you with information you request from us
  • Enforce our rights arising from contracts
  • Notify you about changes and
  • Provide you with notices about your account and appointments

We may also use your personally identifiable information to inform you of other products or services available from Docturnal and its affiliates, if we feel it may benefit you for the purpose of using our site.

Sharing Information with Third Parties

We do not sell, rent or lease its customer lists to third parties.

We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.

We may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:

(a) conform to the edicts of the law or comply with legal process served on Docturnal or the Site; (b) protect and defend the rights or property of Docturnal; and/or (c) act under exigent circumstances to protect the personal safety of users of the Site, or the public.

Tracking User Behavior

We may keep track of the webpages on the Site our users visit, in order to determine which Site services are the most popular. This data is used to deliver customized content and advertising within the Site to our customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by the Site. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Docturnal website.

Use of Cookies

The Site may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize a Site page, or register with the Site or services, a cookie helps the Site recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Site , the information you previously provided can be retrieved, so you can easily use the Site’s features that you customized.

You have the ability to accept or decline cookies.

Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Site or its services you visit.

Security of your Personal Information

Docturnal secures your personal information from unauthorized access, use, or disclosure. Docturnal uses the following methods for this purpose:

  • SSL Protocol
  • End to End Data Encryption

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information, including limiting the access any employee or contractor may have, except as may be required in carrying out their duties.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

If you use or access our Site or Services through a third party’s computer or network such as an employer’s computer and network or through a public location such as airport lounges, internet cafés, library or other potentially non-secure internet connection, such use is at your own risk. It is your responsibility to ensure such third parties privacy and security policy with respect to Internet use is permissible and secure.

We are not responsible for the way you may handle, share, or re-share and/or distribute your personal health information. If you forward personal health information electronically to another person on or off the Site, we shall not be liable for any harm or other consequences arising from such third-party use or re-sharing of your information.

Your California Privacy Rights

Under some circumstances, California law may provide you with the right to obtain a list of third parties (if any) that we provide your Personal Data to for their own direct marketing purposes.

California Civil Code Section 1798.83 (California’s “Shine the Light” law) permits users of our Site that are California residents and who provide Personal Data in obtaining products and services for personal, family, or household use to request certain information regarding our disclosure of Personal Data to third parties for their own direct marketing purposes. If applicable, this information would include the categories of Personal Data and the names and addresses of those businesses with which we shared your Personal Data with for the immediately prior calendar year (e.g., requests made in 2019 will receive information regarding such activities in 2018). You may request this information once per calendar year.

To make such a request, please send an email to: customercare@docturnalhealth.com or by using the Contact Information below.

Persons Under Eighteen Years of Age

Our Site is not intended for persons under the age of 18 (Eighteen). We do not knowingly collect personally identifiable information from persons under the age of 18 (Eighteen). If you are under the age of 18 (eighteen), you must ask your parent or guardian for permission to use this website and your information must be added as a sub-account to your parent or legal guardian account. If we learn we have collected or received Personal Data from a person under the age of 18 (Eighteen), for an individual account, not registered by a legal guardian or parent, we will delete that information and account.

Parents or Guardians acknowledge that in registering your under 18 (eighteen) year old child on the Site, the following information about each child may be collected, and shall be used only in providing services through the Site, and as maybe required by law:

First and Last Name

Date of Birth

Mailing Address

E-mail Address

Phone Number(s),

Personal Health issues

E-mail Communications

From time to time, we may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional emails from us, please email us at marketing@docturnalhealth.com or click the unsubscribe link in email communications you receive from us.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

We take steps to ensure that such third party hosting shall comply fully with all applicable privacy laws, regulations, and government orders relating to your data that such third party receives or has access to under the terms of our service agreement with such them.

Changes to this Statement

We reserve the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

We welcome your questions or comments regarding this Statement of Privacy. If you believe that Docturnal has not adhered to this Statement, please contact Docturnal at:

Docturnal Health, Inc

Attn: Patient Relations

Address: 99 Wall Street, Suite 1951, New York, NY 10005

Email: customercare@docturnalhealth.com

Disclaimer: The service provides online health-related services by arranging for video or telephone medical consultations with a licensed physician, providing electronic medical record storage, and other related products and services. Docturnal does not in any way provide medical services of any kind. Docturnal's business is exclusively providing referrals for the services. If your issue is an emergency, call 911 or go to your nearest emergency room. Docturnal does not offer emergency services

Copyright 2022 © Docturnal, Docturnal Health LLC. All rights reserved.

Notice of Privacy Policy 

Protecting your private information is our priority. This Notice of Privacy applies to www.docturnalhealth.com and Docturnal Health and governs data collection and usage.

Docturnal Health are the operators of www.docturnalhealth.com. For the purposes of this Privacy Policy, unless otherwise noted, all references to Docturnal Health include www.docturnalhealth.com and Docturnal.

The Docturnal website www.docturnalhealth.com is a Telemedicine Service Website (“Site”). A Telemedicine Website is a website that enables healthcare providers to assess or evaluate, diagnose and treat patients over the internet using synchronized audiovisual technology.

By using the Site, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, we collect personally identifiable information and personal health information, such as your:

Real First and Last Name

Date of Birth

Mailing Address

E-mail Address

Phone Number(s),

Personal Health issues

Payment Information

Driver’s License Number,

Other government issued ID’s,

Credit or Debit card information to pay for services

Photos of you or dependents children that are supervised under your account and Other personal information which may be necessary to

provide you service through the Site.

If you purchase services through the Site, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include:

  1. registering for an account on our Site;
  2. entering a sweepstakes or contest sponsored by us or one of our partners;
  3. signing up for special offers from selected third parties;
  4. signing up for special offers from selected third parties;
  5. submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To this end, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future for such services that you registered for.

How we use your Personal Information

We collect and use your personal information to:

  • Operate the Site and deliver the services you have requested through your online account.
  • Register and maintain your account
  • Track administration of care coordination transactions and initiation of services you request
  • Develop care coordination services for you
  • Provide you with information you request from us
  • Enforce our rights arising from contracts
  • Notify you about changes and
  • Provide you with notices about your account and appointments

We may also use your personally identifiable information to inform you of other products or services available from Docturnal and its affiliates, if we feel it may benefit you for the purpose of using our site.

Sharing Information with Third Parties

We do not sell, rent or lease its customer lists to third parties.

We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.

We may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:

(a) conform to the edicts of the law or comply with legal process served on Docturnal or the Site; (b) protect and defend the rights or property of Docturnal; and/or (c) act under exigent circumstances to protect the personal safety of users of the Site, or the public.

Tracking User Behavior

We may keep track of the webpages on the Site our users visit, in order to determine which Site services are the most popular. This data is used to deliver customized content and advertising within the Site to our customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by the Site. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Docturnal website.

Use of Cookies

The Site may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize a Site page, or register with the Site or services, a cookie helps the Site recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Site , the information you previously provided can be retrieved, so you can easily use the Site’s features that you customized.

You have the ability to accept or decline cookies.

Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Site or its services you visit.

Security of your Personal Information

Docturnal secures your personal information from unauthorized access, use, or disclosure. Docturnal uses the following methods for this purpose:

  • SSL Protocol
  • End to End Data Encryption

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information, including limiting the access any employee or contractor may have, except as may be required in carrying out their duties.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

If you use or access our Site or Services through a third party’s computer or network such as an employer’s computer and network or through a public location such as airport lounges, internet cafés, library or other potentially non-secure internet connection, such use is at your own risk. It is your responsibility to ensure such third parties privacy and security policy with respect to Internet use is permissible and secure.

We are not responsible for the way you may handle, share, or re-share and/or distribute your personal health information. If you forward personal health information electronically to another person on or off the Site, we shall not be liable for any harm or other consequences arising from such third-party use or re-sharing of your information.

Your California Privacy Rights

Under some circumstances, California law may provide you with the right to obtain a list of third parties (if any) that we provide your Personal Data to for their own direct marketing purposes.

California Civil Code Section 1798.83 (California’s “Shine the Light” law) permits users of our Site that are California residents and who provide Personal Data in obtaining products and services for personal, family, or household use to request certain information regarding our disclosure of Personal Data to third parties for their own direct marketing purposes. If applicable, this information would include the categories of Personal Data and the names and addresses of those businesses with which we shared your Personal Data with for the immediately prior calendar year (e.g., requests made in 2019 will receive information regarding such activities in 2018). You may request this information once per calendar year.

To make such a request, please send an email to: customercare@docturnalhealth.com or by using the Contact Information below.

Persons Under Eighteen Years of Age

Our Site is not intended for persons under the age of 18 (Eighteen). We do not knowingly collect personally identifiable information from persons under the age of 18 (Eighteen). If you are under the age of 18 (eighteen), you must ask your parent or guardian for permission to use this website and your information must be added as a sub-account to your parent or legal guardian account. If we learn we have collected or received Personal Data from a person under the age of 18 (Eighteen), for an individual account, not registered by a legal guardian or parent, we will delete that information and account.

Parents or Guardians acknowledge that in registering your under 18 (eighteen) year old child on the Site, the following information about each child may be collected, and shall be used only in providing services through the Site, and as maybe required by law:

First and Last Name

Date of Birth

Mailing Address

E-mail Address

Phone Number(s),

Personal Health issues

E-mail Communications

From time to time, we may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional emails from us, please email us at marketing@docturnalhealth.com or click the unsubscribe link in email communications you receive from us.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

We take steps to ensure that such third party hosting shall comply fully with all applicable privacy laws, regulations, and government orders relating to your data that such third party receives or has access to under the terms of our service agreement with such them.

Changes to this Statement

We reserve the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

We welcome your questions or comments regarding this Statement of Privacy. If you believe that Docturnal has not adhered to this Statement, please contact Docturnal at:

Docturnal Health, Inc

Attn: Patient Relations

Address: 99 Wall Street, Suite 1951, New York, NY 10005

Email: customercare@docturnalhealth.com

  • Social media

Disclaimer: The service provides online health-related services by arranging for video or telephone medical consultations with a licensed physician, providing electronic medical record storage, and other related products and services. Docturnal does not in any way provide medical services of any kind. Docturnal's business is exclusively providing referrals for the services. If your issue is an emergency, call 911 or go to your nearest emergency room. Docturnal does not offer emergency services

Copyright 2022 © Docturnal,
Docturnal Health LLC. All rights reserved.